It is actually very difficult to get corporations to realize that they should invest in learning from their own experiences. Nevertheless, I keep trying and occasionally have success.
Although I have worked with a variety of companies on this issue, in a variety of venues, the major part of my time is spent in the shipping industry where I work with Dimitris Lyras. In addition to being a ship owner he also runs a software company, Ulysses Software that provides intelligent software to the shipping industry. Shipping is a good domain to work in because there is a long history and the roles of the mariners and managers of the mariners are very well defined. There are thousands of stories of what has gone wrong and how to take care of a crisis. Luckily, Mr. Lyras knows a lot of them. We have been working together for over a dozen years and his software has been guided by much of what I wrote in Dynamic Memory.
 We have co-authored a book on the software: The Future of Decision Making: How Revolutionary Software can Imporve the Ability to Decide which is available on Amazon.com.
Currently I am building a Reminding Machine that can recognize a situation and respond with relevant stories that can help a user think through a course of action. Of course, the first domain will be shipping. |
